Privacy Policy for Mobile Application
Effective Date: 2024-01-01
Last Updated: 2025-01-01
Norte Digitals (“we”, “us”, or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and disclose your information when you use our mobile application (the “App”). By using our App, you consent to the practices described in this policy.
1. Information We Collect
a. Personal Information
We may collect information that can identify you directly, such as:
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Name
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Email address
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Phone number (if provided)
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Account login information
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Payment or billing details (if applicable)
b. Device and Usage Information
Automatically collected data may include:
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Device type and model
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Operating system and version
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App version
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IP address
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Language settings
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Log data and crash reports
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Usage statistics and app activity (e.g. pages/screens visited, session duration)
c. Location Data (if applicable)
If you grant permission, we may collect:
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Precise or approximate location data to enable location-based features.
d. Device Permissions
The App may request access to:
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Camera (e.g. for taking/uploading photos)
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Microphone (e.g. for voice features)
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Contacts (e.g. to invite friends)
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Storage (e.g. to save or access files)
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Notifications (for alerts and updates)
You can manage these permissions in your device settings.
2. How We Use Your Information
We use your information to:
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Provide and improve our App and services
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Personalize your user experience
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Process payments and transactions
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Send updates, alerts, and promotional content
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Respond to user support requests
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Ensure security, detect fraud, and comply with legal obligations
3. Sharing Your Information
We may share your data with:
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Service providers who help us operate or improve our App (e.g. analytics, cloud hosting, payment processors)
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Authorities when required by law or to protect our rights
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Third parties in the event of a merger, sale, or transfer of assets (with appropriate safeguards)
We do not sell your personal information.
4. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy, or as required by law.
5. Data Security
We use commercially reasonable security measures to protect your information. However, no mobile platform or Internet transmission is completely secure.
6. Your Privacy Rights
Depending on your location, you may have the right to:
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Access, update, or delete your personal information
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Object to or restrict processing
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Withdraw consent for optional data collection
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File a complaint with a data protection authority
To exercise your rights, contact us at: [Insert Contact Email]
7. Children’s Privacy
Our App is not intended for children under 13 (or under 16 where applicable). We do not knowingly collect data from children. If we learn that a child has provided us with personal information, we will delete it.
8. Third-Party Services
Our App may contain links or integrations with third-party services (e.g. Google, Facebook). This Privacy Policy does not apply to their data practices. Please refer to their respective privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by updating the “Last Updated” date or via in-app notifications. Continued use of the App indicates acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@nortedigitals.com
Address: 2347 G, 470 St Kilda Rd Melbourne 3011